Support Portal

Getting Started - Account creation, Logging In & Resetting password 3

• Account Creation
• Logging into the platform
• Forgot Password / Password Reset

Jobs - Adding / Editing / Publishing Jobs 5

• Jobs - Overview
• Adding a Job, Job Approval & Job SetUp
• Changing Job Status, Archiving a Job & Publishing a Job
• Using Filters - Job Details Page
• Sections of the Job Listing Page

Candidates 4

• Candidates Section - An Overview
• Adding Candidates
• Understanding the Candidate Profile Page
• Performing Bulk Actions on Candidates

The Interview Module 5

• Scheduling / Rescheduling / Cancelling Interviews - The Workfl
• Interview Kit & Interview ScoreCard
• Save and Schedule Later - Checking Interviewer Availability
• Video Interview Integration
• Scheduling a Zoom interview with Param.ai

Document Management - Offers letters, Forms, Document collection & management 6

• Offer Management & Offer Templates
• Creating an Offer Document
• Offer Approval
• Sending Offer Document(s) to Candidates:
• Sending forms to candidates & external contacts

View all 6

Recruitment Agencies 1

• Recruitment Agencies - Onboarding

Employee Portal - Employee Referrals & Internal Transfers / Internal Job Postings 5

• The Employee Portal - An Introduction
• Employee Profile Set Up
• Jobs - Applying for Internal Jobs & Submitting an Employee Referral
• My Referrals - Tracking Employee Referrals
• Applied Jobs - Tracking Applied Jobs (Internal Jobs)

The Candidate Portal - Tracking Applications, Submitting Forms, Withdrawing Applications 1

• The Candidate Portal - Sign up, Apply Jobs, Withdraw application, Track application.

Param.ai App 1

• Param.ai Mobile app.

Main Navigation Links 9

• Overview
• Jobs
• Candidates
• Reports
• Notifications

View all 9

Pre-Screening / Auto-prescreening with Lisa 0

Approval Requests - Job Approval, Offer Approval, Form Approval 1

• Approval Requests

Terms and conditions and Privacy policy for Candidates. 1

• Terms and conditions* & Privacy Policy for candidates.

Rediscover talent in your ATS 1

• Rediscover Talent in your ATS

Pro actively fill your talent pool 1

• Pro actively fill your talent pool

Be where your candidates are 2

• Be where your candidates are
• Quick Social Sharing

Shine out with branded career pages 0